Return Policy
Return & Refund Policy
Effective date: June 22, 2026
Returns
Our return policy lasts 30 days. If 30 days have passed since your purchase, we are unable to offer you a refund or exchange.
To be eligible for a return, your item must be unused, unworn, and in the same condition that you received it, with any tags attached and in its original packaging. To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.
The following items are non-returnable:
- Gift cards
- Final sale and limited-drop items, where marked
Partial Refunds
In certain situations, only partial refunds may be granted:
- Any item not in its original condition, or that is damaged or missing parts for reasons not due to our error
- Any item returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will email you to confirm that we have received it and to notify you whether your refund is approved or rejected. If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within 5 to 10 business days. Depending on your bank or card issuer, it may take additional time for the credit to post to your account.
Late or Missing Refunds
If you have not received your refund yet, first check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted. Next, contact your bank, since there is often processing time before a refund is posted. If you have done all of this and still have not received your refund, please contact us at info@rvmnds.com.
Sale Items
Only regular priced items may be refunded. Sale items cannot be refunded.
Exchanges and Defective Items
We replace items only if they are defective or damaged on arrival. If you received a defective or damaged item, email us at info@rvmnds.com within 7 days of delivery with your order number and a photo of the issue.
Because many of our pieces are limited drops produced in small quantities and are not restocked, an identical replacement may not be available. If we are unable to replace a defective or damaged item with the same item, we will offer you store credit or a full refund instead.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return once the returned item is received. If the item was not marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will issue the refund to the original purchaser.
Shipping
To return your item, please contact us at info@rvmnds.com for the return address.
You are responsible for paying your own shipping costs to return your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping may be deducted from your refund.
Depending on where you live, the time it takes for an exchanged or replacement product to reach you may vary. If you are shipping an item valued over $75, consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.
Contact
Questions about returns can be sent to info@rvmnds.com